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Terms & Conditions


We ‘Eco Toys Pty Ltd’ reserve the right to make changes to our website, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable, and shall not affect the validity and enforceability of any remaining condition.

Eco Toys disclaims all warranties express or implied, of any kind with respect to products sold on this website. Eco Toys does not warrant that this site or any other associated components, including emails sent, are free of viruses, spy ware or other harmful elements. Eco Toys will not be liable for any damages arising from the use of this site, whether they be direct, indirect, punitive or consequential. In the event this disclaimer is ineffective, the maximum compensation due to you is refund of the products ordered.


Eco Toys takes seriously and respects the confidentiality of our customers. The appropriate measures have been taken to ensure that you personal information is respected and kept confidential. The personal information, collected from you, is used solely for your transactions with Eco Toys and is never shared with other organizations.

Eco Toys is the owner of the information submitted and stored on this website. We will not disclose any of your personal information to any third parties. We will not use this information in any other ways than those outlined in this statement. No credit card number is stored in the system. Your credit card details will be passed to the payment gateway as soon as it has been collected.


Due to a growing amount of internet fraud through stolen or invalid credit card numbers, Eco Toys has found it necessary to implement stricter security measures in an effort to reduce the risk of credit card misuse. This will help safeguard ourselves and our customers against any criminal activity.

Eco Toys wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with Eco Toys. We have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times.


Please choose carefully, as we do not normally give refunds if you simply change your mind or make wrong decisions.

All goods purchased from the Eco Toys website may be exchanged for a store credit or a refund with proof of purchase where goods are faulty or have been wrongly described or do not do what they are supposed to do.

This is provided that the goods are returned within two weeks of purchase. Exchanges will be accepted via post and postage will be refunded only if the item has been returned within the 2 week period. If you are returning an item after the 2 week period the postage cost will be at the expense of the customer.

Please contact us for more information.


Delivery of goods will usually take between five and ten working days. This time frame may vary according to the area the goods are being delivered to. Please provide accurate address details when placing an order. We are unable to call customers prior delivery.

Where you select for items to be delivered those items purchased from the Eco Toys website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.


The Eco Toys website (ecotoys.com.au) is property of Eco Toys Pty Ltd and any of its subsidiaries. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Eco Toys Pty Ltd, its subsidiaries and third parties. This property may only be used for the purposes of browsing the Eco Toys website and acquiring goods and services of Eco Toys.


All pricing on The Eco Toys website is in Australian Dollars (AUD) and includes GST. We reserves the right to change prices without notice.


From time to time, things will be out of stock. Should this happen, we will be in contact immediately and notify you of this. You will be given the opportunity to cancel your order, choose an alternate product.


Eco Toys can be contacted by email [email protected] or by calling 03 9444 7221.


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